Hand interacting with touch screen device

Our research

All research publications
The CCM community requires curiosity, on-going learning, and critical thinking. Without an underpin of research, we do not meet the criteria for professional status.

Why research?

Because insight starts with evidence, and evidence starts with research.

Research drives progress

Without it, we operate on outdated methods

Research provides credibility

Without it, our recommendations are based on opinions

Research reinforces trust

Without it, our commitment to truth and accuracy is questioned

Research enhances reputation

Without it, we are not seen as leaders and experts

Research equips us for complexity

Without it, we lack tools for informed decision-making

All research publications

Why our research?

Because of our unparalleled access to global practitioners, academics, technology providers, and governmental authorities, the CCM Institute is uniquely positioned to offer trusted, unbiased intelligence – at speed. This informs policy-makers and empowers organizations to achieve better outcomes, shape more effective practices, negotiate stronger contracts, and enhance both economic and social impact.

Research benefits

  • We provide trustworthy data and analysis that decision-makers can confidently base their strategies on. As an objective, not-for-profit research provider we offer an independent perspective, free from conflicts of interest. With a reputation for rigorous, peer-reviewed methodologies, we ensure credibility in every study we conduct.

  • Beyond collecting raw data, we undertake analysis and translate insights into clear, practical guidance. Our research projects include concrete recommendations – such as process improvements, policy adjustments, or capability investments – so organizations can move from insight to action with confidence.

  • While we have a robust foundation of data and tools, every engagement is tailored. We design our research around each organization's goals and context to deliver insights that are directly relevant.

  • In fast-moving environments, timely research is critical. We streamline project timelines because of our unique access to relevant experts and communities, utilizing established analytical frameworks and, where appropriate, drawing from existing data. This allows us to deliver high-quality results efficiently, ensuring you get the insights you need, when you need them.

  • We recognize that large-scale research must provide measurable value. Our pre-existing network enables highly efficient data collection methods. This, together with data from prior studies, means that we are able to optimize costs while maintaining the highest research standards. This approach ensures organizations receive cost-effective yet impactful research outcomes.

  • Data security and ethical integrity are central to our work. We uphold strict governance policies to ensure all sensitive information is handled responsibly. Our not-for-profit status, our neutral stance, and professional standards help organizations mitigate risks when engaging in research partnerships.

  • Our research supports not only decision-making but also internal alignment. Our not-for-profit status results in authoritative studies which provide organizations with the independent, objective evidence needed to drive consensus and gain stakeholder support. We ensure our findings are presented clearly, making them easy to communicate and implement.

  • Drawing from the global communities serviced by NCMA and WorldCC, the Institute is able to access experts and practitioners from both buy-side and sell-side, across business functions, in every sector (public and private) and in over 150 countries.