AI adoption in contracting

Our annual Artificial Intelligence (AI) report confirms continued growth in adoption and use within the commercial and contract management (CCM) process, though at a relatively measured pace. For many, a sense of aspiration and excitement remains, but tempered by recognition that the benefits are not instant and can be demanding to achieve.

The interviews and the overall survey results are consistent in suggesting that AI is positioned to redefine roles, streamline processes, and improve decision-making. However, to achieve these benefits at scale, organizations must navigate challenges in trust, governance, and workforce adaptation.